If you cancel more than 25 days prior to your arrival, you can fully keep your deposit as a credit to use in the next 18 months. If you cancel less than 25 days prior to arrival, we will keep a cancelation fee of 10% of the amount of your booking and the rest of the deposit you can still use as a credit for the 18 months to come.
The credit can be also be given to other people to use instead of you, if you can’t make it.
COVID 19 Policy
During your stay, we ask everyone to respect the basic rules of washing hands regularly.
In case of big outings, gathering, or first signs of feeling unwell we may ask everyone (vaccinated or not) to take self test (available at the supermarket).
Being a coliving it is important that we all remain considerate of each other and take preventive measures to avoid the spread of Covid within the Chateau.
In the event of a positive case in the Chateau during your stay: anyone getting a positive test result during their stay will be asked to remain in quarantine in their room for a minimum of 5 days and until they get a negative test and do not have symptoms anymore. If the quarantine period is extending over their stay the additional nights will be charged to the resident (subject to availability).
If someone tests positive we will ask every resident at the Chateau to take a self test as well, on the day and 3 to 4days later again in order to limit the spread.